Shipping and Delivery Policy

Learn about our course materials delivery and digital content access procedures.

Course Content Delivery

At Phoenix Acting Course, we deliver all course content digitally through multiple channels:

  • Live interactive sessions via Zoom
  • Course materials and resources via email
  • Additional support and communication through WhatsApp
  • Access to recorded sessions and supplementary materials

Digital Content Access

Upon successful admission, students will receive:

  • Zoom meeting links for live sessions
  • Email access to course materials and resources
  • WhatsApp group invitation for course communication
  • Access to recorded sessions and study materials

Important Note

Access to digital content and communication channels is granted only after the admission process is complete and payment is confirmed. Students are responsible for maintaining the confidentiality of their access credentials and group communications.

Technical Requirements

To participate in our courses, students need:

  • A stable internet connection for Zoom sessions
  • Access to email for receiving course materials
  • WhatsApp installed on their device for group communication
  • A device capable of running Zoom and accessing digital content

Access Issues

In case of any access issues:

  • Contact our support team immediately for technical assistance
  • Report any missing or inaccessible content
  • Request resending of any missed materials
  • Technical support is available during business hours

Delivery Areas

We deliver course materials to the following areas:

  • All major cities in India
  • Students must provide a complete and accurate delivery address

Delivery Issues

In case of delivery issues:

  • Contact our support team immediately for digital access issues
  • Replacement materials will be sent at no additional cost

Contact Information

For any questions regarding shipping and delivery, please contact us at:

  • Company Name: Phoenix Theatre-in-Education Company
  • Phone: +91-9958064881
  • Email: info@phoenixacting.in

Policy Updates

We reserve the right to modify this shipping and delivery policy at any time. Any changes will be effective immediately upon posting to our website.

Last updated: March 2025